Privacy Policy for The Curious Page Booksellers
This Privacy Policy describes how The Curious Page Booksellers collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our site, attend our events, or engage with our physical premises. We are committed to protecting the privacy and security of your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
Information We Collect
We collect various types of information depending on your interactions with us:
- Personal Identifiers: Your name, email address, postal address, phone number, and payment information (e.g., credit card details) when you make a purchase, sign up for a book club, or register for an event.
- Transaction Information: Details about the products and services you purchase from us, including order history, preferences, and payment methods.
- Interaction Data: Information you provide when you communicate with us, such as inquiries through our contact forms, participation in surveys, or feedback regarding our services.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, pages viewed, and access times. This information is typically collected through cookies and similar tracking technologies.
- Event and Participation Data: If you attend our literary events, author signings, book clubs, or children's story times, we may collect registration details or preferences related to your participation.
How We Use Your Information
We use your personal information for the following purposes:
- To Provide Services: To process your orders, fulfil purchases, manage your event registrations, administer book club memberships, and provide customer support.
- To Improve Our Services: To understand how our customers use our services and to enhance your experience with our site, products, and physical bookstore.
- For Marketing and Communication: To send you updates about new books, upcoming events, special offers, and information about literary news, where you have expressed consent or where permissible under legitimate interests. You can opt-out of marketing communications at any time.
- For Security and Fraud Prevention: To protect our site, services, and customers from fraudulent activities and to ensure the security of our operations.
- To Comply with Legal Obligations: To meet our legal and regulatory requirements.
Sharing Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping, website hosting, and marketing services. These providers have access to personal information needed to perform their functions but are not permitted to use it for other purposes.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
Your Data Protection Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing: You have the right to request that we limit the way we use your personal data in certain situations.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
- Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the details provided below.
Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children without parental consent. If we become aware that we have collected personal data from a child under 13 without verifiable parental consent, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website, and it will become effective immediately upon posting.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Curious Page Booksellers
14 Regent Street,
Covent Garden,
London,
England,
WC2E 7AF
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.